If You Become a Victim

Before following through on any suspicious transaction,
make sure to:

• Research the source thoroughly.
• Ask for help from an Achieva employee at your local branch, or by calling our Member Service Center at (727) 431-7680, (941) 907-4000, or non-local (800) 593-2274.
• Let us know immediately if you are concerned about a check you received prior to depositing the item in your account.

If you think you might be a victim of one of these scams or
suspect fraudulent activity on your Achieva account, follow these steps:

1. Promptly call our Member Service Center to report the issue.
2. Contact your local law enforcement office.

Other resources for information or assistance may include:

• The Federal Trade Commission, (877) FTC-HELP
• The National Fraud Information Center, (800) 876-7060

• If you suspect Abuse of the Elderly, contact Adult Protective Services located in the following states:

  • Connecticut, (888) 385-4225
  • Delaware, (800) 223-9074
  • District of Columbia, (202) 541-3950
  • Florida, (800) 962-2873
  • Georgia, (800) 677-1116
  • Maryland, (800) 917-7383
  • New Jersey, (800) 792-8820
  • New York, (800) 342-9871
  • North Carolina, (800) 662-7030
  • Pennsylvania, (800) 490-8505
  • South Carolina, (800) 868-9095
  • Virginia, (888) 832-3858
  • All other states, contact the National Center on Elder Abuse (NCEA), (800) 677-1116.
  • If you live in Philadelphia, contact the Philadelphia Corporation for Aging (PCA), (215) 765-9040.